Casino VIP Club
's Casino VIP Club is a members-only tier designed for guests who regard the gaming floor not as entertainment but as a pursuit - something to be approached with strategy, discretion, and the right environment. It serves high-frequency players, diplomatic guests, and discerning travellers who expect a level of personal attention that the main floor, for all its grandeur, simply cannot provide at scale. The programme is built on three principles that Ottawa's international crowd demanded: privacy, personalisation, and genuine recognition that goes well beyond a loyalty points balance.
Dedicated VIP Gaming Salon
A private 3,200-square-foot salon behind the main floor hosts six exclusive table-game stations - accessible only to Club members and their guests - where minimum stakes, table rules, and croupier assignments are configured to member preferences before each session begins.
Personal Gaming Host
Each VIP member is assigned a named host fluent in at least two languages who manages reservations, coordinates dining around gaming schedules, and maintains a discreet preference profile updated after every visit.
Priority Suite Access
Club members receive first-right-of-refusal on the Rideau Canal Suite and Gatineau Hills King regardless of occupancy forecasts, with guaranteed 48-hour confirmation windows that standard bookings do not receive.
Complimentary Tasting Menu Access
Platinum-tier members receive two complimentary covers at Confluence per stay, automatically reserved at the member's preferred dining time without requiring a separate booking call.
Invitation-Only Events
VIP Club members receive advance invitations to closed-door gaming tournaments, chef's table evenings, and cultural programming tied to Ottawa's international festival calendar - experiences that never appear on the public events schedule.
Black Card Membership
The Club's top tier, Black Card, includes a dedicated suite check-in process handled entirely within the private salon, a named point of contact available around the clock during any Ottawa stay, and complimentary transfers in a chauffeur-driven vehicle from both Ottawa Macdonald–Cartier International Airport and the VIA Rail Ottawa station.